Effective Date: 02/21/2026

Pendergast Fitness LLC DBA Orangetheory Fitness Visalia (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide while using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

By accessing or using our website, you consent to the data practices described in this Privacy Policy. Consent to receive SMS messages is separate, optional, and only provided when a user affirmatively opts in through our designated consent method.

1. Information We Collect

We may collect the following types of personal information:

Identifiers

Name, phone number, and email address.

We do not collect sensitive financial information or personally identifiable data unless voluntarily provided by the user.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our site is designed for users 18 years of age and older. Our facility is not for minors under the age of 18 years of age. Please do not proceed if you are under the age of 18.

2. How We Collect Information

We collect personal information in the following ways:

End users may opt in to receive SMS messages through our website form at https://otf.healthclubconnect.com by entering their phone number and checking an optional SMS consent box. SMS consent is not required to use our website, submit an inquiry, purchase any goods or services, or otherwise engage with our business.

3. Purpose of Collecting Data

We collect personal information for the following legitimate business purposes

Customer Service

To respond to inquiries and provide details about our fitness programs

Marketing and Promotions

To send newsletters, special offers, relevant fitness updates, and SMS messages only where the user has separately opted in to the applicable communication type.

If a user opts in, we may send:

1. Non-marketing text messages, such as account-related messages, appointment reminders, and customer care communications.

2. Marketing text messages, such as promotions, special offers, discounts, and updates.

Users may opt in to one, both, or neither category of SMS messages.

For any SMS program, message frequency varies. Message and data rates may apply. Users may reply STOP to opt out and HELP for help.

4. No Third-Party Sharing for Marketing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. Specifically, text messaging originator opt-in data and consent will not be shared with any third parties or affiliates under any circumstances.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We do not sell personal data to third parties.

Cookies and Tracking

Our website does not use cookies, pixels, or third-party tracking scripts (such as Google Analytics or Meta Pixels) to monitor your activity or collect personal data. We prioritize your privacy and do not track your browsing behavior across the internet.

5. Data Security

We implement standard security measures, including SSL encryption, to protect your data. However, no method of transmission over the internet is 100% secure.

6. User Rights and Compliance

Under the California Consumer Privacy Act (CCPA) and other applicable regulations, users have the following rights:

Right to Know

Users may request details on the personal data collected and its usage.

Right to Delete

Users may request deletion of their personal data, subject to legal exceptions.

Right to Opt-Out

Users may unsubscribe from promotional communications via email.

How to Submit Requests:

Requests must be made via email to [email protected]

We will respond within 30 days of receiving a request.

7. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of the State of California.

Mediation Clause:

Any disputes related to this Privacy Policy shall first be resolved through mediation in Visalia, California.

If mediation fails, disputes shall be resolved in California courts

Mediation will be conducted in a manner that minimizes legal costs for both parties.

By using our website, you waive any right to class-action lawsuits against Orangetheory Fitness Visalia

8. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Business Name

Pendergast Fitness LLC DBA Orangetheory Fitness Visalia

Address

3718 S Mooney Blvd, Visalia California 93277

Email

[email protected]

Phone

(559) 286-0747

This Privacy Policy is effective as of the date listed above. By using our website, you acknowledge that you have read, understood, and agree to the terms outlined in this document.